Todd Kaufman joined SSP America in 2008 and is responsible for all aspects of information technology including systems, products and platforms used by SSP America associates and restaurant guests. His overall strategy is to develop innovative, leading edge technology infrastructure that enhances the guest experience, ensures associates are positioned to work efficiently and positions SSP America as a leader in the food travel industry. Todd has led development, testing and rollout of the innovative tools such as mobile ordering, Mobile payments, pay at table, interactive touch screen menu boards and tablet and Kiosks ordering.

During his tenure with SSP America Todd rolled out a single platform of MICROS POS to all locations and units. He implemented a web-based scheduling tool for all locations and employees as well as implemented a web-based dashboard and key business indicator tool and designed a point of sale system to integrate the company’s financial, human resource, time keeping and operational systems.

Prior to SSP America Todd served as the senior manager for POS projects at IHOP (now Dinequity) providing technology services to more than 1,000 restaurants. During his tenure Todd implemented a wide range of technology solutions including the successful roll out of a 900+ location store reporting portal as well as return on investment, risk assessment, training plans, for the company’s “Single Point of Contact” help desk solution.