TUESDAY, APRIL 13TH
TUESDAY, APRIL 13TH
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1:00PM- 1:10PM (EDT) |
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MURTEC Lobby |
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The Connected Restaurant: How Edge, IoT, and E-Commerce Can Transform the Industry |
Vadim Parizher, VP of Technology, Engineering & Analytics, Taco Bell |
Taco Bell is a leader in innovative technology. From edge computing to the connected restaurant, native e-commerce, and IoT, MURTEC attendees get a peek behind the scenes at what’s happening now and what’s on the horizon. |
Auditorium |
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Restaurant tech leaders are pointing the way to the next wave of innovation. In this highly anticipated Firechat, we'll explore Hooters' off premises and Hoot Wings, two initiatives that have made a difference at HOA Brands in a time of crisis. |
Auditorium |
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2:00PM - 2:25PM (EDT) |
Bloomin' Brands and Uncle Julio's Virtual Brands Take Center Stage |
Michael Stutts, Chief Customer Officer, Bloomin' Brands |
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Auditorium |
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2:30PM - 2:55PM (EDT) |
Break! Visit the Solution Chat Rooms & Check out the Education Zones |
Check out MURTEC's two Education Zones for on-demand content, plus visit the Solution Chat Rooms to connect with sponsors. |
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3:00PM- 3:25PM (EDT) |
Hot New Tech! Sizzle Pitches, Featuring Xenial, OneDine, Ovation & Lunchbox |
Discover drive-thru next-gen tech showcasing voice bots, AI-powered personalization and optimization and self-serve kiosks and QR-code contactless payments. Find out how you can use a simple, sleek guest feedback platform to respond to customers within seconds, and fix any problem before they become negative reviews. See how parking lots converted to pick-up areas and how restaurants are easing into opening with smarter ordering and payment. And who doesn't want to win customers back from third-party delivery companies? Check it all out here with fast-pitch sizzle reels that are as informative as they are entertaining. |
Auditorium |
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3:35PM- 4:10PM (EDT) |
Open to all restaurants and select sponsors. This truly interactive session includes a thought-provoking discussion with Wade Allen, SVP, Head of Innovation at Brinker, around the company's one big idea from 2020 that exploded onto the restaurant scene: It's Just Wings. You don't want to miss what Wade has to say about other big ideas he's got brewing, and the technology driving them, for 2021 and beyond. Join us in a unique, video-based networking session, and walk away with your next big idea. |
Workshops & Reception Lounge |
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4:15PM - 5:00PM (EDT) |
Ain't no party like a MURTEC Party! Join this social mixer and transform the way you connect online. MC’ed by one-of-kind Las Vegas comedian Jeff Civillico, we'll meet up in a highly interactive platform to step outside our comfort zones with our closest industry friends! Open to all MURTEC attendees & sponsors! |
Workshops & Reception Lounge |
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WEDNESDAY, APRIL 14TH
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1:00PM - 1:05PM (EDT) |
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MURTEC Lobby |
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Phil Crawford, CTO, CKE Restaurants (Carl’s Jr/Hardee’s) |
Join us for a journey to the future, as we talk tech with Phil Crawford, CTO of CKE. We’ll explore key trends driving QSR and the industry at large, from drive-thru and AI to ghost kitchens, voice and robotics. Which technologies are here to stay, and which trends are DOA? Phil breaks it down, while sharing his next moves at this mammoth QSR powerhouse brand. |
Auditorium |
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Auditorium |
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2:00PM - 2:25PM (EDT) |
Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology Skip Kimpel, CIO, 4R Restaurant Group |
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Auditorium |
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2:30PM- 2:55PM (EDT) |
Break! Visit the Solution Chat Rooms & Check out the Education Zones |
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3:00PM- 3:25PM (EDT) |
Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology |
As our industry pivots once again to the "next normal," innovative solutions providers share strategic insights into the guest journey, payments, personalization and loyalty, and data security. |
Auditorium |
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3:35PM - 4:10PM (EDT) |
Angela Diffly, Co-Founder, Restaurant Technology Network |
Join RTN and key contributors, as we showcase tangible tools, road-tested and ready for mission-critical restaurant operational efficiency, including the Open API Framework, Menu Synchronization Standard, Fast Match Tools for sourcing contactless technologies, Guidance for RFPs, TCO Calculator for Native Delivery, and much more. Find out what's next for RTN, and join us in bringing the industry's top technology talent to the table to tackle critical challenges and continue churning out tools restaurant operators can use. |
Workshops & Reception Lounge |
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BYOB, and join your industry friends for an interactive video-based networking reception. We will celebrate top innovators in the industry as we recognize the winners of HT's Top Women in Restaurant Technology Award and Industry Heroes Award. Click on the "Workshops & Receptions" icon in the event navigation to access the Happy Hour reception. |
Workshops & Reception Lounge |
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ON-DEMAND
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How Augmented Reality Can Enhance Restaurant Revenue Recovery |
Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology |
Titan Hospitality leveraged loyalty and augmented reality to keep restaurant guests in their digital ecosystem during the pandemic, including "virtual gifting" and immersive experiences. |
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Phil Crawford, CTO, CKE Restaurants (Carl’s Jr/Hardee’s) |
Join CKE, Inspire Brands and Yum! as the restaurant industry embraces the first Open API Standard. With strong out-of-the-gate adoption from the industry's most powerful restaurant and technology companies, this initiative provides a new playbook for successful integration, and compliance will become tablestakes for any supplier looking to hold onto and grow market share in the restaurant space. |
What's Next - Back of House |
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Jon Taffer, star of the hit TV series Bar Rescue |
Hospitality Technology’s senior editor for restaurants, Anna Wolfe, caught up with Jon Taffer, star of the hit TV series Bar Rescue, as he was preparing to open the first Taffer’s Tavern, in Alpharetta, Georgia. Learn about Taffer's technology-driven Kitchen of the Future, which has no raw protein, no hood, and cooking times under six minutes. "The future of food is not chefs, it's technology," says Taffer. Plus, what industry buzzword Taffer says is BS. Listen now to this HT exclusive. (AUDIO ONLY - Interview from October 20, 2020) |
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Joe Guith, president of McAlister's Deli, explains how the fast-casual brand is flexing its technology muscle to power its contactless tableside ordering and payment. |
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Back in 2018, Spyce’s original concept debuted in Boston, created by four MIT grads seeking healthy and affordable fast-casual food. The point of difference: a robotic kitchen. The concept raised $21 million. After a year in business, the fab four took their learnings and revamped their concept. Spyce 2.0 debuted in November 2020 with an all-new cooking system, a dynamic customizable menu and in-house delivery. Michael Farid, CEO, gives a behind-the-scenes look. |
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Patrick Dunphy, Chief Technology Officer, Restaurant Technology Network |
RTN is home to the Restaurant Information Sharing and Analysis Center (Rest-ISAC), a focal point for cyber threat prevention, protection, response and recovery for restaurants. Learn about how it works, and why you should join this critical conversation. |
Industry Wins - Back of House |
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Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology |
How will 2020 restaurant wins point the way to 2021 growth and beyond? We take a look at how universal solutions can support innovative initiatives such as personalization, IoT, robotics, autonomus vehicles, drones, voice recognition, and more. |
What's Next - Universal |
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RTN's Menu Synchronization Software Specification was created by restaurant operators and technology solution providers, who defined the need for a single, comprehensive solution to deliver multiple, complex menu systems to various systems, partners, and distributors that consume this information. This standard is critical to integrate systems vital to any restaurant menu technology ecosystem. |
What's Next - Back of House |
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Connecting and Automating San Diego's Portside Pier Restaurants |
Matt Morton, Director of Restaurant Development, Brigantine Restaurants |
When San Diego’s Portside Pier opened last year, its four waterfront eateries reimagined restaurant processes using automation technologies that provide for control and scheduling of daily operations, allowing staff to focus on enhancing the customer experience. |
Industry Wins - Universal |
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