What's Next - BOH
Tuesday, April 13, 2021
2021-04-13
This is BIG: The Industry's First Open API Standard
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<p>Join CKE, Inspire Brands and Yum! as the restaurant industry embraces the first Open API Standard. With strong out-of-the-gate adoption from the industry's most powerful restaurant and technology companies, this initiative provides a new playbook for successful integration, and compliance will become tablestakes for any supplier looking to hold onto and grow market share in the restaurant space.</p>
Phil Crawford
CTO
CKR
Phil Crawford is currently the CTO of CKE Restaurants, the parent company of Carl's Jr. and Hardee's which operates 4000+ QSR restaurants worldwide. Crawford leads CKE’s Digital and Technology functions and is responsible for building a technology-forward, data-driven company that exceeds consumers/ evolving expectations. Crawford has over 20 years of experience in C-Level Technology rolls. Previous he has served as Global Chief Technology Officer at Godiva Chocolatier, Inc. Prior to that, he served as Chief Information Officer/Head of Technology for Shake Shack, Inc. and Yard House Restaurants, Inc.
ANGELA DIFFLY
CO-FOUNDER
Restaurant Technology Network
Gagan Sinha
Senior Vice President Restaurant Tech
Inspire Brands
Jim Vitek
VP Digital Commerce
Yum! Brands, Inc.
Jim is VP Digital Commerce for Yum! Brands, responsible for digital & restaurant technology platforms.
What's Next - FOH
Tuesday, April 13, 2021
2021-04-13
Ready for Dine-In: McAlister's Deli
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<p>Joe Guith, president of McAlister's Deli, explains how the fast-casual brand is flexing its technology muscle to power its contactless tableside ordering and payment.</p>
Joe Guith
President, McAlister's Deli
Focus Brands
With over 20 years of experience in food service, consumer products and retail, Joe Guith was promoted to the role of President of McAlister’s Deli® in April, 2018. Previously, Guith served as Chief Operating Officer and President of Cinnabon, Inc. for four years, driving significant results through strong performance management, application of process-driven improvements and building collaborative, high performing teams. Prior to joining FOCUS Brands, Guith worked in general management and strategy with Coca-Cola and Yum! Brands in domestic and international markets.
Industry Wins - FOH
Tuesday, April 13, 2021
2021-04-13
HT Presents: Jon Taffer's Restaurant of the Future
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<p>Hospitality Technology’s senior editor for restaurants, Anna Wolfe, caught up with Jon Taffer, star of the hit TV series Bar Rescue, as he was preparing to open the first Taffer’s Tavern, in Alpharetta, Georgia. Learn about Taffer's technology-driven Kitchen of the Future, which has no raw protein, no hood, and cooking times under six minutes. "The future of food is not chefs, it's technology," says Taffer. Plus, what industry buzzword Taffer says is BS. Listen now to this HT exclusive.</p>
Anna Wolfe
Senior Editor
EIQ
Anna Wolfe is Hospitality Technology’s senior editor. She has more than 15 years of experience as a B2B journalist. Before joining Hospitality Technology in 2018, Anna focused on specialty food and kitchenware retail segments. She has spoken at several trade events including the American Cheese Society Conference, Las Vegas Market, NY Now and has served on the global jury of the International Housewares Association’s coveted Global Innovator Awards (gias).
What's Next - Universal
Tuesday, April 13, 2021
2021-04-13
What's Next in Universal Solutions?
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<p>How will 2020 restaurant wins point the way to 2021 growth and beyond? We take a look at how universal solutions can support innovative initiatives such as personalization, IoT, robotics, autonomus vehicles, drones, voice recognition, and more.</p>
Robert Firpo-Cappiello
Editor-in-Chief
Hospitality Technology
Joe Tenczar
CIO
Sonny's BBQ/ 3CIOs
Joe Tenczar is the Chief Information Officer for Sonny’s BBQ, one of the largest and most popular barbecue restaurant companies in the country. Tenczar joined Sonny’s BBQ in 2014 with a focus on creating the franchise restaurant technology blueprint of the future. Tenczar has also led the Marketing, Finance, and Purchasing areas for Sonny’s while acting as CIO.
Additionally, Tenczar is a founding partner of 3CIOs, a “CIO-as-a-Service” company where he and his CIO partners collaborate to represent hospitality companies on a fractional basis. He has also recently co-founded Datapaths, a restaurant data sciences company that delivers actionable insights for restaurant companies from tons of data they already house.
Before Sonny’s BBQ, Tenczar was the global CIO for Hard Rock International, where he led the R&D and rollout of many innovative technologies that affect the Hard Rock guests and staff members
His specialties include a strategic focus on emerging technology’s place in hospitality and understanding the overall tactical hospitality technology necessities. After beginning his career as a programmer and manager for financial software companies, Tenczar was a senior technology leader for the second largest arm of the Marriott Corporation. He then joined Ripley’s Entertainment as VP of Technology during the construction of their Great Wolf Lodge in Niagara Falls, Canada.
Tenczar holds a Bachelor of Science degree in Telecommunications and Computer Science from the University of Florida and a Masters of Business Administration from the Crummer Business School at Rollins College. He sits on the executive advisory boards for many industry groups and cutting-edge hospitality technology companies.
What's Next - BOH
Tuesday, April 13, 2021
2021-04-13
Spyce-ing up the Kitchen with Automation
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<p>Back in 2018, Spyce’s original concept debuted in Boston, created by four MIT grads seeking healthy and affordable fast-casual food. The point of difference: a robotic kitchen. The concept raised $21 million. After a year in business, the fab four took their learnings and revamped their concept. Spyce 2.0 debuted in November 2020 with an all-new cooking system, a dynamic customizable menu and in-house delivery. Michael Farid, CEO, gives a behind-the-scenes look.</p>
Michael Farid
CEO and Co-founder
Spyce
Michael Farid is a co-founder and the CEO of Spyce, a fast casual restaurant company bringing together technology and global ingredients in pursuit of boundless innovation and next-level deliciousness.
What's Next - FOH
Tuesday, April 13, 2021
2021-04-13
How Augmented Reality Can Enhance Restaurant Revenue Recovery
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<p>Titan Hospitality leveraged loyalty and augmented reality to keep restaurant guests in their digital ecosystem during the pandemic, including "virtual gifting" and immersive experiences.</p>
Robert Firpo-Cappiello
Editor-in-Chief
Hospitality Technology
James King
Founder & CEO
Titan Hospitality Group
Industry Wins - Universal
Tuesday, April 13, 2021
2021-04-13
Connecting and Automating San Diego's Portside Pier Restaurants
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<p> </p>
<p>When San Diego’s Portside Pier opened last year, its four waterfront eateries reimagined restaurant processes using automation technologies that provide for control and scheduling of daily operations, allowing staff to focus on enhancing the customer experience.</p>
Matt Morton
Director of Restaurant Development
Brigantine Restaurants
What's Next - BOH
Tuesday, April 13, 2021
2021-04-13
Menus In-Sync: New Standard for Menu Data Exchange
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<p>RTN's Menu Synchronization Software Specification was created by restaurant operators and technology solution providers, who defined the need for a single, comprehensive solution to deliver multiple, complex menu systems to various systems, partners, and distributors that consume this information. This standard is critical to integrate systems vital to any restaurant menu technology ecosystem.</p>
ANGELA DIFFLY
CO-FOUNDER
Restaurant Technology Network
Industry Wins - BOH
Tuesday, April 13, 2021
2021-04-13
Restaurant Cybersecurity’s New Home
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<p>RTN is home to the Restaurant Information Sharing and Analysis Center (Rest-ISAC), a focal point for cyber threat prevention, protection, response and recovery for restaurants. Learn about how it works, and why you should join this critical conversation.</p>
Patrick Dunphy
Chief Technology Officer
Restaurant Technology Network
Tim Guerriero
Information Security Program Manager
P.F. Chang's
Tim Guerriero has over 20 years of experience in information security and privacy, from building a state-wide security operation center as an incident response commander to developing and implementing security and privacy strategies and programs. Tim is very passionate about security and privacy, and his personal motivation is to protect people and our country. Tim was hired at P.F. Chang’s to assist the CISO in implementing an information security program to help reduce risk to the organization. He previously worked for the Commonwealth of Massachusetts, State of Arizona, and other organizations. Tim is a member of the Information Systems Audit and Control Association (ISACA), Information Systems Security Association (ISSA), and InfraGard. Tim has served as an executive committee member and co-chairman for sever workgroups for the Multi-State Information Sharing and Analysis Center (MS-ISAC).
Tim is the Vice President and co-founder of The Makayla Fund a Suicide Awareness and Scholarship Charity. The mission of the Makayla Fund is to help educate teens and their parents to assist in preventing teen suicide in Makayla’s (Tim’s Daughter who passed away by suicide) memory. We are raising awareness through education, reducing the stigma, and serve as a resource for those touched by suicide in the entire Commonwealth of Massachusetts and Arizona. The Makayla Fund also wants to help improve the life of local teens with our high school sports scholarship program, by giving the necessary funds to play a sport even if one cannot afford it. These scholarships will help take the added pressures off families who don’t need the unwanted burdens.
MURTEC Lobby
Tuesday, April 13, 2021
2021-04-13
MURTEC Opening Remarks
1:00 PM - 1:10 PM
1:00 PM
1:10 PM
<p>Welcome! Join us for MURTEC opening remarks with HT's publisher Abigail Lorden; immediately followed by a brief platform tutorial.</p>
Abigail Lorden
VP
Hospitality Technology
Auditorium
Tuesday, April 13, 2021
2021-04-13
The Connected Restaurant: How Edge, IoT, and E-Commerce Can Transform the Industry
1:10 PM - 1:35 PM
1:10 PM
1:35 PM
<p>Taco Bell is a leader in innovative technology. From edge computing to the connected restaurant, native e-commerce, and IoT, MURTEC attendees get a peek behind the scenes at what’s happening now and what’s on the horizon.</p>
Vadim Parizher
VP of Technology
Taco Bell
Vadim Parizher's career in Technology and Software Engineering spans 25 years. Currently Vadim is leading Engineering and Analytics teams at Taco Bell, the nation's leading Mexican-inspired quick serve restaurant (QSR) brand. As Taco Bell strives to grow business in the increasingly digital world, Vadim’s focus is on identifying and implementing next generation systems for Order Processing, Data Analytics, eCommerce, CRM and B2B data integration.
Prior to Taco Bell, Vadim held various IT leadership and management positions with some of the world’s leading organizations, including biotechnology leaders Amgen and Allergan, financial giant
AIG and NASA/Jet Propulsion Laboratory. Vadim holds a Bachelor and Master in Computer Science from CSUN and a Master of Business Administration from Pepperdine University.
Vadim lives in Irvine, California, enjoying cycling, beaches and competitive table tennis.
Auditorium
Tuesday, April 13, 2021
2021-04-13
Firechat with Hooters
1:40 PM - 1:55 PM
1:40 PM
1:55 PM
<p>Restaurant tech leaders are pointing the way to the next wave of innovation. In this highly anticipated Fire Chat, we'll explore Hooters' off premises and Hoot Wings, two initiatives that have made a difference at HOA Brands in a time of crisis.</p>
Marc Butler
SVP, Strategic Planning/ Off Premise
HOA Brands
Auditorium
Tuesday, April 13, 2021
2021-04-13
Bloomin' Brands and Uncle Julio's Virtual Brands Take Center Stage
2:00 PM - 2:25 PM
2:00 PM
2:25 PM
<p>As virtual brands explode onto the restaurant scene, we're talking to two of the hottest. Bloomin' Brands and Uncle Julio's join us to share secrets to success, and the exciting pace and performance of virtual brands Tender Shack and Savage Burrito. From optimizing tech to lessons learned, you'll hear how these newest brands are fanning the flames of profitability and popularity, and teaching old brands new tricks every step of the way.</p>
ANGELA DIFFLY
CO-FOUNDER
Restaurant Technology Network
Michael Stutts
Chief Customer Officer
Bloomin' Brands
Executive leader focused on all things Customer - how they make selections, how to reach them, and how to profitably turn transactional relationships into true loyalty. Fifteen years of experience in client services (Investment Banking and Management Consulting). Previously a Partner and Managing Director in the Dallas office of the Boston Consulting Group (BCG), focused on the Consumer and Marketing and Sales practice areas with substantial experience partnering with Private Equity firms on due diligence and portfolio company strategy.
Sreedhar Vemireddy
Vice President of IT & Business Intelligence
Uncle Julio’s Restaurant Group
As the Vice President for Uncle Julio’s Restaurant Group, Sreedhar Vemireddy provides leadership for continued development of an innovative, sustainable, and secure information technology environment. He has been credited with enabling 3rd party and launching a Ghost Kitchen concept “Savage Burrito” during the pandemic.
Prior to that, he was the Senior Director at Wingstop Restaurants where he played a key role in overseeing corporate systems, internal and external IT audits, information governance and compliance policy while taking the company public.
As a proven leader in information technology with nearly 20 years of experience in the field, Sreedhar has been helping companies grow by planning, development, delivery, and monitoring of technical solutions. Sreedhar received B. Tech in Computer Science from Kakatiya University and M.B.A from Southern Methodist University.
UGO Global
Tuesday, April 13, 2021
2021-04-13
Break! Visit the Solution Chat Rooms & Check out the Education Zones
2:30 PM - 2:55 PM
2:30 PM
2:55 PM
<p>Check out MURTEC's two Education Zones for on-demand content, plus visit the Solution Chat Rooms to connect with sponsors.</p>
Auditorium
Tuesday, April 13, 2021
2021-04-13
Hot New Tech! Sizzle Pitches, Featuring Xenial, OneDine, Ovation & Lunchbox
3:00 PM - 3:25 PM
3:00 PM
3:25 PM
<p>Discover drive-thru next-gen tech showcasing voice bots, AI-powered personalization and optimization and self-serve kiosks and QR-code contactless payments. Find out how you can use a simple, sleek guest feedback platform to respond to customers within seconds, and fix any problem before they become negative reviews. See how parking lots converted to pick-up areas and how restaurants are easing into opening with smarter ordering and payment. And who doesn't want to win customers back from third-party delivery companies? Check it all out here with fast-pitch sizzle reels that are as informative as they are entertaining.</p>
ANGELA DIFFLY
CO-FOUNDER
Restaurant Technology Network
Workshops & Reception Lounge
Tuesday, April 13, 2021
2021-04-13
Interactive Workshop: One Big Idea
3:35 PM - 4:10 PM
3:35 PM
4:10 PM
<p>Open to all restaurants and select sponsors. This truly interactive session includes a thought-provoking discussion with Wade Allen, SVP, Head of Innovation at Brinker, around the company's one big idea from 2020 that exploded onto the restaurant scene: It's Just Wings. You don't want to miss what Wade has to say about other big ideas he's got brewing, and the technology driving them, for 2021 and beyond. Join us in a unique, video-based networking session, and walk away with your next big idea.</p>
<p> </p>
Wade Allen
SVP / Chief Digital Officer & Head of Off Premise
Brinker International
Wade Allen is senior vice president and chief digital officer at Brinker International, Inc., one of the world’s leading casual dining restaurant companies and home of Chili’s® Grill & Bar, Maggiano’s Little Italy® and two virtual brands: It’s Just Wings® and Maggiano’s Italian Classics™.
In this role, Wade oversees growing the company’s off-premise business and driving the digital Guest experience online through the Chili’s app, To-Go and Delivery. He works with the Chili’s CMO, George Felix; CIO, Pankaj Patra; and COO, Doug Comings to identify strategies and plans to accelerate the Chili’s off-premise business, most of which is transacted digitally.
Since joining Brinker in 2014, Wade has held multiple leadership roles in technology, analytics and digital marketing. Most recently, Wade served as senior vice president of innovation, overseeing culinary innovation, engineering, strategic growth, and the development and execution of virtual brands. Prior to that, he led Chili’s to be recognized as the technology leader in the casual dining restaurant industry as vice president of digital Guest experience and analytics. He’s led the implementation and continued advancement of tabletop devices, My Chili’s Rewards, Chili’s mobile app and website, plus the capture and use of data to inform all aspects of the business.
Prior to joining Brinker, Wade served as president of CouponFactory, a wholly-owned subsidiary of Rockfish Interactive, where he was responsible for the company’s overall strategy, retail digital shopper marketing initiatives, new business growth and product ideation. He held positions as vice president of retail for Rockfish Interactive and as an account director/solution lead at the integrated marketing agency, RAPP, where he worked on a number of Brinker brands.
Wade realizes the unique opportunity for technology to change and improve the dining and to-go Guest experience through ease and personalization. His perspective on technology and trends has been quoted in a number of credible outlets including Bloomberg, DigiDay and Forbes. He has also been published several times by Shopper Technology Institute, including the book, “The Essentials of Shopper Technology.”
Wade enjoys spending time with his wife and four children. In his spare time, he enjoys reading about emerging technology, politics and history and stays active through participating in water sports, snow sports and other athletic activities.
Wade serves on the digital innovation advisory council for St. Jude Children’s Research Hospital® and is an active member of his church. He holds a bachelor’s degree in marketing from Brigham Young University and a master’s degree in integrated marketing communications from Northwestern University.
ANGELA DIFFLY
CO-FOUNDER
Restaurant Technology Network
Workshops & Reception Lounge
Tuesday, April 13, 2021
2021-04-13
MURTEC Virtual Mixer: Not Your Average Networking Reception
4:15 PM - 4:45 PM
4:15 PM
4:45 PM
<p>Ain't no party like a MURTEC Party! Join this social mixer and transform the way you connect online. MC’ed by one-of-kind Las Vegas comedian Jeff Civillico, we'll meet up in a highly interactive platform to step outside our comfort zones with our closest industry friends! Open to all MURTEC attendees & sponsors!</p>
