2025 Education Highlights

MURTEC University
Monday, March 10

For the restaurant operator seeking hands-on tech insights, check out the MURTEC University sessions on Monday afternoon. These deep-dive seminars offer practical strategies and real-world guidance from industry experts.

Exhibit Hall Solution Stage
Tuesday, March 11

In the heart of the MURTEC exhibit hall, the solution stage will feature 10-minute MURTalks. These sessions take place on Tuesday during networking breaks (breakfast, coffee breaks and reception), and feature hot ideas from technology providers.

Breakout Sessions by Industry
Tuesday, March 11 

MURTEC breakout sessions take place in three themed "education zones" to help you hone-in on topics for your sector:

  • QSR Education Zone
  • Full Service Education Zone
  • Disruption Zone

EXPLORE THE AGENDA BELOW FOR FULL DETAILS

8:00 AM - 7:00 PM
 
 
Registration Open
 

Badges are required for access to all MURTEC activities.

MURTEC Registration (Caesars Forum Registration)
9:00 AM - 10:50 AM
 
 
One2One Connections Networking Breakfast (Pre-Registration Required)
 

Restaurants, this is your chance to take the “power seat” at your own branded table while sponsors move around the room for 5-minute, one-on-one introductions. Hear from solution providers whose capabilities match your priorities, and quickly gauge mutual interest in following up. Plus, we're folding in dedicated networking time for restaurants only, allowing you to make valuable connections with both peers and solution providers.

9:00 a.m. - peer-to-peer networking breakfast and session check-in
9:30 a.m. - meetings commence promptly

Open to restaurant operators and select sponsors. Pre-registration required. As a thank-you for participating, restaurant participants receive a complimentary hotel stay for Sunday night.

Academy - QSR Zone
11:30 AM - 2:00 PM
 
 
MURTEC TopGolf Outing (Pre-Registration & MURTEC Badge Required)
 

MURTEC welcomes you to Topgolf. Whether you golf all the time or have never swung a club, come play around, enjoy a hand-crafted food & beverage menu while you catch up with friends old and new. Roundtrip transportation and lunch will be provided.

Transportation departs Caesars Forum at 11:00 AM
Location: For transportation to TopGolf, please exit through the West Glass Door Entrance, via Linq Lane, by FEDEX. Located underneath the FORUM escalators.
Pre-registration required. TopGolf is open to all restaurant operators and select sponsors. 

If you are confirmed for TopGolf, please pick up your badge at the MURTEC registration desk.  

 
1:30 PM - 2:15 PM
Disruption Zone
MURTEC University
Optimizing Omnichannel
Peter Wiley

Learn how Hot Head Burritos transformed its ordering and management solutions with game-changing intelligent platform integration.

Academy - Disruption Zone
Full Service Education Zone
MURTEC University
Unlocking Employee Performance With Training Tech
Jason Lechner Felicia White

Foodservice is a people-to-people business, and the latest workforce training technologies are empowering teams and driving results. We explore cutting-edge tools and strategies to streamline employee onboarding, enhance skill-building, and improve retention of your most valuable asset: your people.

Academy - Full Service Zone
QSR Education Zone
MURTEC University
Effective Automation
Leon Davoyan

Dave’s Hot Chicken has grown from a parking lot pop-up to a vibrant restaurant chain. Dave’s CTO shares how innovative tools like robotic arms, smart kiosks, and digital menu boards can revolutionize automation in quick-serve restaurants.

Academy - QSR Zone
2:15 PM - 2:45 PM
 
 
RTN Welcomes You to MURTEC! Coffee & Networking Break
 

Come connect with fellow MURTEC attendees and RTN members. We're pouring specialty coffees, serving up delicious treats, and helping restaurants and solution providers connect! Hosted by RTN and open to all registered MURTEC attendees.

Alliance/Academy Foyer
2:50 PM - 3:35 PM
Disruption Zone
MURTEC University
Leveraging Real-Time Data
Meredith Laurans Clark Matthews Tom Seeker

Dive into best practices for collecting, analyzing, and acting on data-driven insights to help every type of restaurant make smarter decisions on inventory, labor, customer preferences, and more. 

Open to restaurant operators and workshop sponsors.

Academy - Disruption Zone
Full Service Education Zone
MURTEC University
Back of House Optimization
Hanson Li Sean Power

From labor shortages to supply chain issues, today’s full-service restaurants face unprecedented challenges. We’ll explore cutting-edge solutions for optimizing inventory, labor, and kitchen workflows while maintaining the high quality that customers expect.

Open to restaurant operators and workshop sponsors.

Academy - Full Service Zone
QSR Education Zone
MURTEC University
Personalizing the Guest Experience
Kevin Bentley Chris Demery Bryan Myers

Discover how to redefine the guest experience as tech leaders from top brands share how they’re harnessing guest data, enhancing engagement, and building loyalty through personalized service. 

Open to restaurant operators and workshop sponsors.

Academy - QSR Zone
3:45 PM - 4:30 PM
 
 
Opening Remarks & Keynote: How Domino's Dominates Digital
Christopher Thomas-Moore

Christopher Thomas-Moore, SVP and Chief Digital Officer at Domino’s Pizza, brings transformative QSR leadership to the MURTEC stage. With a truly inspiring record of driving digital excellence, “CTM” has led vibrant and resonant e-commerce strategies and groundbreaking loyalty and retail technology innovation teams. Join us for insights on leading digital transformation and leveraging technology to enhance customer loyalty from one of the most influential voices in restaurant technology.

Alliance Ballroom (General Session)
4:30 PM - 6:00 PM
 
 
Welcome Party: Exhibits Open, RTN Start-Up Alley Open
 

It's time for the official unveiling: MURTEC's 30th anniversary exhibit hall experience, featuring 80+ exhibits, an immersive AR/VR experience zone, 15 hopefuls in RTN's Start-up Alley, live entertainment, cocktails, mocktails and more. This is the must-attend function at MURTEC 2025, and going to be an experience you don't want to miss. 

Summit Ballroom (Exhibit Hall)
8:00 AM - 8:50 AM
MURTalks & Networking: Choose Your Own Adventure
 
Networking Breakfast in Exhibit Hall & MURTalks on the Exhibit Hall Solution Stage
 

Join us for networking breakfast in the MURTEC Exhibit Hall. Grab a bite to eat, explore the exhibits, and stop by the all-new Exhibit Hall "Solution Stage," featuring 10-minute MURTalks on these hot topics:

  • 8:15 a.m. -  Maximizing Revenue with AI-Driven Customer Experience | Jeff Loukas, VP Product, AI, SoundHound
    Explore how AI accelerates service, reduces bottlenecks, and creates seamless omnichannel experiences—from drive-thrus to voice commerce.
     
  • 8:30 a.m. - Driving Success Through Data-Driven Decisions | Dennis Carriere, Head of Client Success, Collectiv; Alicia Battershell, Bluemont Group
    Learn how operators can harness data insights to optimize performance and boost profitability.
Summit Ballroom (Exhibit Hall)
8:00 AM - 6:30 PM
 
 
Registration Open
 
 
MURTEC Registration (Caesars Forum Registration)
8:50 AM - 9:00 AM
 
 
Morning Remarks
Abigail Lorden
 
Alliance Ballroom (General Session)
9:00 AM - 10:00 AM
 
 
Think Like a Shark: Entrepreneurial Strategies for Restaurants
Daymond John

Daymond John, entrepreneur, branding expert, and star of Shark Tank, shares his journey from founding the clothing and lifestyle brand FUBU (For Us, By Us) to becoming an A-list business thought leader, including insights on innovation, resilience, and growing a business. Learn how thinking like a shark — including focusing on goals, doing your homework, understanding the importance of each decision, taking ownership, and constantly visualizing success — can keep you and your team moving in the direction of your dreams.

Alliance Ballroom (General Session)
10:00 AM - 10:45 AM
MURTalks & Networking: Choose Your Own Adventure
 
Exhibits Open / Networking Break with Daymond John & MURTalks on the Exhibit Hall Solution Stage
Daymond John

 

Join us for a networking break in the Exhibit Hall. Stop by the Paytronix booth for a photo opportunity with MURTEC's keynote speaker Daymond John!

Plus, check out these MURTalks on the Exhibit Hall Solution Stage:

  • 10:15 a.m. - Perfecting the Guest Experience with Smart Ordering | Brandon Barton, CEO, Bite; Harry Yu, Director of IT, Ono Hawaiian BBQ
    Discover how intuitive digital ordering can streamline operations and elevate customer satisfaction.
     
  • 10:30 a.m.Biggest Catering and Tech Predictions for 2025 | Digger McElligott, VP Sales, Paytronix
    Gain exclusive insights into the biggest catering and tech predictions for the next 12-18 months. Stay ahead of the curve and discover what's shaping the future of online ordering. 
Summit Ballroom (Exhibit Hall)
10:45 AM - 11:25 AM
Disruption Zone
 
Ring of Fire Live Competition
Cynthia Hollen Simon Gamble Scott Huetter Emily Rudin Christine Schindler Matt Wampler

Get a front-row seat to the future of restaurant technology! Restaurant tech providers face off in a high-energy pitch slam competition to showcase game-changing tools and ideas, with judges and audience members deciding who takes home the top prize. 

Academy - Disruption Zone
Full Service Education Zone
 
Maximize Your Customer Relationship Management Tools
Dave Harris Aaron Abramoff Robyn Kesler

CRM is only as powerful as the strategic thinking of the seasoned pros who use it. Learn from the experts how to leverage data, refine guest engagement, and drive meaningful results for your restaurant.

Academy - Full Service Zone
QSR Education Zone
 
How Chick-Fil-A Supercharges Throughput and Profits
Dave Taplin

Learn from the inspiring journey of a Chick-fil-A franchisee who climbed the ranks to learn essential leadership principles including innovative approaches to improving throughput, optimizing team performance, and delivering top-tier guest experiences. 

Academy - QSR Zone
11:35 AM - 12:05 PM
 
 
Upgrade Cybersecurity to Meet New Threats
Joseph Frisk Marcus Wasdin

As bad actors become more sophisticated, staying ahead of attacks is essential for protecting data, operations, and reputation. Learn about the essential cybersecurity trends, tools, and strategies for securing your POS systems, defending against ransomware, and protecting sensitive data. 

Alliance Ballroom (General Session)
12:10 PM - 12:30 PM
 
 
Top Women In Restaurant Technology, Rising Star & MURTEC Lifetime Achievement Awards
 

MURTEC celebrates the remarkable leaders and trailblazers who are shaping the future of the restaurant technology space and the rising stars who represent the next generation of industry leadership. This engaging session is a must for anyone who’s passionate about innovation.

Alliance Ballroom (General Session)
12:30 PM - 1:45 PM
MURTalks & Networking: Choose Your Own Adventure
 
Networking Lunch & MURTalks on the Exhibit Hall Solution Stage
 
  • 1:00 p.m. – Balancing Tech & Operations: Avoiding the Pitfalls
| Tony Fernandez, CEO & President, MTech Mobility
    MTech Mobility
Why tech that enhances flexibility and operational reliability is essential for optimizing customer experience.
     
  • 1:15 p.m. – The AI-Powered Workforce: Transforming Hiring and Employee Management | Mitesh Gala, CEO, Altametrics
    Altametrics
Explores how Plum POS streamlines processes and supports better decision-making for restaurant operators.
     
  • 1:30 p.m. – Securing Restaurant Networks and Building a Flexible Foundation | Phil Stead, Acumera
    Learn why network security and performance are critical to sustaining seamless restaurant operations.
Summit Ballroom (Exhibit Hall)
1:45 PM - 2:45 PM
Full Service Education Zone
 
Full-Service Interactive Workshop
 

Dive into this hands-on session designed exclusively for full-service professionals! Collaborate with fellow operators and tech developers in a dynamic environment to tackle industry challenges and unlock innovative solutions. 

Open to restaurant operators and workshop sponsors.

Academy - Full Service Zone
QSR Education Zone
 
QSR Interactive Workshop
 

Join your fellow QSR professionals as operators collaboratively ideate with tech developers in a highly interactive session that will deliver a critical take-home to-do list.

Open to restaurant operators and workshop sponsors.

Academy - QSR Zone
2:50 PM - 3:30 PM
Disruption Zone
 
How to Streamline RFPs With RTN's Standards
Skip Kimpel Christopher Sebes

At last! We’ll share a step-by-step guide through best practices for more efficient, transparent, and effective requests for proposals, fueled by the Restaurant Technology Network’s standards. Whether you’re a restaurant operator or technology provider, this session will enlighten and empower you and your team.

Academy - Disruption Zone
Full Service Education Zone
 
Guest Engagement & Table Management
Kelly MacPherson Nadav Solomon Mac Angulo

Learn how  technology tools like AI, mobile apps, and real-time data can help create and enhance the kind of personalized interactions that keep full-service guests satisfied and coming back. 

Academy - Full Service Zone
QSR Education Zone
 
2025 Economic Outlook for Restaurants
Roland G. Fryer, Jr.

What are the economic trends shaping the restaurant industry in 2025? A renowned Harvard economics professor breaks down factors such as labor and consumer trends to help you stay resilient and thrive in the year ahead. 

Academy - QSR Zone
3:30 PM - 4:10 PM
MURTalks & Networking: Choose Your Own Adventure
 
Exhibits Open/Coffee/Networking Break & MURTalks on the Exhibit Hall Solution Stage
 
  • 3:45 p.m. – AI-Driven Inventory: Boost Profits & Cut Waste | Vinnie Cholewa, VP, Strategic Accounts, Restaurant365
    See how AI transforms inventory management—reducing food waste, improving margins, and streamlining operations.
     
  • 4:00 p.m. Making AI Work for You: Smarter Data, Better Decisions | Jordan Burger, Lead Researcher, AI Applications, Keboola
     Harness the power of AI to turn data into actionable insights, driving efficiency and profitability.
Summit Ballroom (Exhibit Hall)
4:10 PM - 4:40 PM
 
 
Red Lobster Rising
Damola Adamolekun

Damola Adamolekun, the new CEO of Red Lobster, is known for his ability to drive growth and innovation, as seen in his tenure at P.F. Chang’s. He is one of Fortune’s "100 Most Powerful Business Leaders," and is now steering Red Lobster's epic turnaround, bringing his background in private equity, strategic investment, and operational leadership to bear on the economic, logistical, and technological challenges faced by so many restaurant brands. 

Alliance Ballroom (General Session)
4:45 PM - 5:30 PM
 
 
Restaurant Technology Network (RTN)'s Start-Up Alley Final Showdown
Cacy Bedoka Stephanie Nardini Susan Lucas

The stage is set for the ultimate pitch-off! Watch as the most promising tech start-ups in the restaurant industry showcase their solutions to a panel of expert judges in a high-energy session where innovation and opportunity take center stage.
 

Alliance Ballroom (General Session)
5:30 PM - 6:45 PM
MURTalks & Networking: Choose Your Own Adventure
 
Exhibits Open/Networking Reception & MURTalks on the Exhibit Hall Solution Stage
 
  • 5:40 p.m. – AI Essentials: What Every Restaurant Needs to Know | Tim Tang, Product Marketing Director, Hughes
    Understand AI’s potential—from improving operations and marketing to safeguarding against cybersecurity threats.
Summit Ballroom (Exhibit Hall)
8:00 AM - 11:30 AM
 
 
Registration Open
 
 
MURTEC Registration (Caesars Forum Registration)
8:15 AM - 9:00 AM
 
 
Think Tank: Ideating New RTN Workgroups & Industry Standards
 

Join us for a collaborative breakfast session where we’ll brainstorm the next wave of RTN workgroups and industry technology standards. We’ll explore key challenges and emerging trends, and your ideas and insights will help shape the future of RTN’s initiatives.
 

Solution Stage
 
 
Breakfast / Exhibits Open
 
 
 
9:00 AM - 9:55 AM
 
 
Fresh Data & Top Takeaways: HT's 2025 Restaurant Technology Study
Steve Drapeau David Naumann Sid Shetty Amber Trendell

Kick off your day with a data-driven interactive session packed with insights from HT’s 2025 Restaurant Technology Study. We’ll share key findings, trends, and predictions and engage in dynamic discussions with peers and experts, exploring how these insights can power your business.
 

Alliance Ballroom (General Session)
10:00 AM - 10:20 AM
 
 
Coffee & Networking Break
 
 
Summit Ballroom (Exhibit Hall)
10:20 AM - 11:00 AM
 
 
Insights From Award-Winning Tech Leaders
Alana Abbitt Cynthia Loescher Rachel Quintana

This special closing session features insights from MURTEC’s award winners as they share their journeys, challenges, and the strategies that have driven their success. This will be an engaging dose of inspiration and key takeaways to take back home! 
 

Alliance Ballroom (General Session)
11:00 AM
 
 
Closing Remarks