2025 Education Highlights
MURTEC University
Monday, March 10
For the restaurant operator seeking hands-on tech insights, check out the MURTEC University sessions on Monday afternoon. These deep-dive seminars offer practical strategies and real-world guidance from industry experts.
Exhibit Hall Solution Stage
Tuesday, March 11
In the heart of the MURTEC exhibit hall, the solution stage will feature 10-minute MURTalks. These sessions take place on Tuesday during networking breaks (breakfast, coffee breaks and reception), and feature hot ideas from technology providers.
Breakout Sessions by Industry
Tuesday, March 11
MURTEC breakout sessions take place in three themed "education zones" to help you hone-in on topics for your sector:
- QSR Education Zone
- Full Service Education Zone
- Disruption Zone
EXPLORE THE AGENDA BELOW FOR FULL DETAILS
8:00 AM - 7:00 PM | Registration Open Badges are required for access to all MURTEC activities. MURTEC Registration (Caesars Forum Registration) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:00 AM - 10:50 AM | One2One Connections Networking Breakfast (Pre-Registration Required) Restaurants, this is your chance to take the “power seat” at your own branded table while sponsors move around the room for 5-minute, one-on-one introductions. Hear from solution providers whose capabilities match your priorities, and quickly gauge mutual interest in following up. Plus, we're folding in dedicated networking time for restaurants only, allowing you to make valuable connections with both peers and solution providers. 9:00 a.m. - peer-to-peer networking breakfast and session check-in Open to restaurant operators and select sponsors. Pre-registration required. As a thank-you for participating, restaurant participants receive a complimentary hotel stay for Sunday night. Academy - QSR Zone | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:30 AM - 2:00 PM | MURTEC TopGolf Outing (Pre-Registration & MURTEC Badge Required) MURTEC welcomes you to Topgolf. Whether you golf all the time or have never swung a club, come play around, enjoy a hand-crafted food & beverage menu while you catch up with friends old and new. Roundtrip transportation and lunch will be provided. Transportation departs Caesars Forum at 11:00 AM | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1:30 PM - 2:15 PM | Disruption Zone MURTEC University Optimizing Omnichannel ![]() Learn how Hot Head Burritos transformed its ordering and management solutions with game-changing intelligent platform integration. Academy - Disruption Zone | Full Service Education Zone MURTEC University Unlocking Employee Performance With Training Tech ![]() ![]() Jason Lechner - Pizza Ranch Felicia White - Ascent Hospitality Management / Council of Hotel and Restaurant Trainers Foodservice is a people-to-people business, and the latest workforce training technologies are empowering teams and driving results. We explore cutting-edge tools and strategies to streamline employee onboarding, enhance skill-building, and improve retention of your most valuable asset: your people. Academy - Full Service Zone | QSR Education Zone MURTEC University Effective Automation ![]() Dave’s Hot Chicken has grown from a parking lot pop-up to a vibrant restaurant chain. Dave’s CTO shares how innovative tools like robotic arms, smart kiosks, and digital menu boards can revolutionize automation in quick-serve restaurants. Academy - QSR Zone | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:15 PM - 2:45 PM | RTN Welcomes You to MURTEC! Coffee & Networking Break Come connect with fellow MURTEC attendees and RTN members. We're pouring specialty coffees, serving up delicious treats, and helping restaurants and solution providers connect! Hosted by RTN and open to all registered MURTEC attendees. Alliance/Academy Foyer | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:50 PM - 3:35 PM | Disruption Zone MURTEC University Leveraging Real-Time Data ![]() ![]() ![]() Meredith Laurans - SPB Hospitality/Krystal Clark Matthews - El Pollo Loco, Inc. Tom Seeker - Ziggi's Coffee Dive into best practices for collecting, analyzing, and acting on data-driven insights to help every type of restaurant make smarter decisions on inventory, labor, customer preferences, and more. Open to restaurant operators and workshop sponsors. Academy - Disruption Zone | Full Service Education Zone MURTEC University Back of House Optimization ![]() ![]() From labor shortages to supply chain issues, today’s full-service restaurants face unprecedented challenges. We’ll explore cutting-edge solutions for optimizing inventory, labor, and kitchen workflows while maintaining the high quality that customers expect. Open to restaurant operators and workshop sponsors. Academy - Full Service Zone | QSR Education Zone MURTEC University Personalizing the Guest Experience ![]() ![]() ![]() Discover how to redefine the guest experience as tech leaders from top brands share how they’re harnessing guest data, enhancing engagement, and building loyalty through personalized service. Open to restaurant operators and workshop sponsors. Academy - QSR Zone | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:45 PM - 4:30 PM | Opening Remarks & Keynote: How Domino's Dominates Digital ![]() Christopher Thomas-Moore, SVP and Chief Digital Officer at Domino’s Pizza, brings transformative QSR leadership to the MURTEC stage. With a truly inspiring record of driving digital excellence, “CTM” has led vibrant and resonant e-commerce strategies and groundbreaking loyalty and retail technology innovation teams. Join us for insights on leading digital transformation and leveraging technology to enhance customer loyalty from one of the most influential voices in restaurant technology. Alliance Ballroom (General Session) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
4:30 PM - 6:00 PM | Welcome Party: Exhibits Open, RTN Start-Up Alley Open It's time for the official unveiling: MURTEC's 30th anniversary exhibit hall experience, featuring 80+ exhibits, an immersive AR/VR experience zone, 15 hopefuls in RTN's Start-up Alley, live entertainment, cocktails, mocktails and more. This is the must-attend function at MURTEC 2025, and going to be an experience you don't want to miss. Summit Ballroom (Exhibit Hall) |
8:00 AM - 8:50 AM | MURTalks & Networking: Choose Your Own Adventure Networking Breakfast in Exhibit Hall & MURTalks on the Exhibit Hall Solution Stage Join us for networking breakfast in the MURTEC Exhibit Hall. Grab a bite to eat, explore the exhibits, and stop by the all-new Exhibit Hall "Solution Stage," featuring 10-minute MURTalks on these hot topics:
Summit Ballroom (Exhibit Hall) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8:00 AM - 6:30 PM | Registration Open MURTEC Registration (Caesars Forum Registration) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8:50 AM - 9:00 AM | Morning Remarks ![]() Alliance Ballroom (General Session) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:00 AM - 10:00 AM | Think Like a Shark: Entrepreneurial Strategies for Restaurants ![]() Daymond John, entrepreneur, branding expert, and star of Shark Tank, shares his journey from founding the clothing and lifestyle brand FUBU (For Us, By Us) to becoming an A-list business thought leader, including insights on innovation, resilience, and growing a business. Learn how thinking like a shark — including focusing on goals, doing your homework, understanding the importance of each decision, taking ownership, and constantly visualizing success — can keep you and your team moving in the direction of your dreams. Alliance Ballroom (General Session) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:00 AM - 10:45 AM | MURTalks & Networking: Choose Your Own Adventure Exhibits Open / Networking Break with Daymond John & MURTalks on the Exhibit Hall Solution Stage ![]()
Join us for a networking break in the Exhibit Hall. Stop by the Paytronix booth for a photo opportunity with MURTEC's keynote speaker Daymond John! Plus, check out these MURTalks on the Exhibit Hall Solution Stage:
Summit Ballroom (Exhibit Hall) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:45 AM - 11:25 AM | Disruption Zone Ring of Fire Live Competition ![]() ![]() ![]() ![]() ![]() ![]() Cynthia Hollen - Mavi io Simon Gamble - Mako Networks Scott Huetter - Kinnetix Emily Rudin - Oracle Christine Schindler - PathSpot Matt Wampler - ClearCOGS Get a front-row seat to the future of restaurant technology! Restaurant tech providers face off in a high-energy pitch slam competition to showcase game-changing tools and ideas, with judges and audience members deciding who takes home the top prize. Academy - Disruption Zone | Full Service Education Zone Maximize Your Customer Relationship Management Tools ![]() ![]() ![]() CRM is only as powerful as the strategic thinking of the seasoned pros who use it. Learn from the experts how to leverage data, refine guest engagement, and drive meaningful results for your restaurant. Academy - Full Service Zone | QSR Education Zone How Chick-Fil-A Supercharges Throughput and Profits ![]() Learn from the inspiring journey of a Chick-fil-A franchisee who climbed the ranks to learn essential leadership principles including innovative approaches to improving throughput, optimizing team performance, and delivering top-tier guest experiences. Academy - QSR Zone | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:35 AM - 12:05 PM | Upgrade Cybersecurity to Meet New Threats ![]() ![]() As bad actors become more sophisticated, staying ahead of attacks is essential for protecting data, operations, and reputation. Learn about the essential cybersecurity trends, tools, and strategies for securing your POS systems, defending against ransomware, and protecting sensitive data. Alliance Ballroom (General Session) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:10 PM - 12:30 PM | Top Women In Restaurant Technology, Rising Star & MURTEC Lifetime Achievement Awards MURTEC celebrates the remarkable leaders and trailblazers who are shaping the future of the restaurant technology space and the rising stars who represent the next generation of industry leadership. This engaging session is a must for anyone who’s passionate about innovation. Alliance Ballroom (General Session) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:30 PM - 1:45 PM | MURTalks & Networking: Choose Your Own Adventure Networking Lunch & MURTalks on the Exhibit Hall Solution Stage
Summit Ballroom (Exhibit Hall) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1:45 PM - 2:45 PM | Full Service Education Zone Full-Service Interactive Workshop Dive into this hands-on session designed exclusively for full-service professionals! Collaborate with fellow operators and tech developers in a dynamic environment to tackle industry challenges and unlock innovative solutions. Open to restaurant operators and workshop sponsors. Academy - Full Service Zone | QSR Education Zone QSR Interactive Workshop Join your fellow QSR professionals as operators collaboratively ideate with tech developers in a highly interactive session that will deliver a critical take-home to-do list. Open to restaurant operators and workshop sponsors. Academy - QSR Zone | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:50 PM - 3:30 PM | Disruption Zone How to Streamline RFPs With RTN's Standards ![]() ![]() At last! We’ll share a step-by-step guide through best practices for more efficient, transparent, and effective requests for proposals, fueled by the Restaurant Technology Network’s standards. Whether you’re a restaurant operator or technology provider, this session will enlighten and empower you and your team. Academy - Disruption Zone | Full Service Education Zone Guest Engagement & Table Management ![]() ![]() ![]() Kelly MacPherson - Union Square Hospitality Group Nadav Solomon - Tabit Mac Angulo - Rocket Farm Restaurants Learn how technology tools like AI, mobile apps, and real-time data can help create and enhance the kind of personalized interactions that keep full-service guests satisfied and coming back. Academy - Full Service Zone | QSR Education Zone 2025 Economic Outlook for Restaurants ![]() What are the economic trends shaping the restaurant industry in 2025? A renowned Harvard economics professor breaks down factors such as labor and consumer trends to help you stay resilient and thrive in the year ahead. Academy - QSR Zone | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:30 PM - 4:10 PM | MURTalks & Networking: Choose Your Own Adventure Exhibits Open/Coffee/Networking Break & MURTalks on the Exhibit Hall Solution Stage
Summit Ballroom (Exhibit Hall) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
4:10 PM - 4:40 PM | Red Lobster Rising ![]() Damola Adamolekun, the new CEO of Red Lobster, is known for his ability to drive growth and innovation, as seen in his tenure at P.F. Chang’s. He is one of Fortune’s "100 Most Powerful Business Leaders," and is now steering Red Lobster's epic turnaround, bringing his background in private equity, strategic investment, and operational leadership to bear on the economic, logistical, and technological challenges faced by so many restaurant brands. Alliance Ballroom (General Session) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
4:45 PM - 5:30 PM | Restaurant Technology Network (RTN)'s Start-Up Alley Final Showdown ![]() ![]() ![]() Cacy Bedoka - Jack In The Box Stephanie Nardini - Jersey Mike's Susan Lucas - Cooper's Hawk Winery & Restaurant The stage is set for the ultimate pitch-off! Watch as the most promising tech start-ups in the restaurant industry showcase their solutions to a panel of expert judges in a high-energy session where innovation and opportunity take center stage. Alliance Ballroom (General Session) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5:30 PM - 6:45 PM | MURTalks & Networking: Choose Your Own Adventure Exhibits Open/Networking Reception & MURTalks on the Exhibit Hall Solution Stage
Summit Ballroom (Exhibit Hall) |
8:00 AM - 11:30 AM | Registration Open MURTEC Registration (Caesars Forum Registration) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8:15 AM - 9:00 AM | Think Tank: Ideating New RTN Workgroups & Industry Standards Join us for a collaborative breakfast session where we’ll brainstorm the next wave of RTN workgroups and industry technology standards. We’ll explore key challenges and emerging trends, and your ideas and insights will help shape the future of RTN’s initiatives. Solution Stage | Breakfast / Exhibits Open | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:00 AM - 9:55 AM | Fresh Data & Top Takeaways: HT's 2025 Restaurant Technology Study ![]() ![]() ![]() ![]() Steve Drapeau - Stratix Corporation David Naumann - Verizon Sid Shetty - ServiceChannel Amber Trendell - Oracle Kick off your day with a data-driven interactive session packed with insights from HT’s 2025 Restaurant Technology Study. We’ll share key findings, trends, and predictions and engage in dynamic discussions with peers and experts, exploring how these insights can power your business. Alliance Ballroom (General Session) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:00 AM - 10:20 AM | Coffee & Networking Break Summit Ballroom (Exhibit Hall) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:20 AM - 11:00 AM | Insights From Award-Winning Tech Leaders ![]() ![]() ![]() This special closing session features insights from MURTEC’s award winners as they share their journeys, challenges, and the strategies that have driven their success. This will be an engaging dose of inspiration and key takeaways to take back home! Alliance Ballroom (General Session) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:00 AM | Closing Remarks |