Full Name
Kelly Macpherson
Job Title
Chief Technology and Supply Chain Officer
Company Name
Union Square Hospitality Group
Speaker Bio
Kelly is the Chief Technology and Supply Chain Officer at Union Square Hospitality Group
(USHG), responsible for creating and executing technology strategy.
She has transformed USHG’s approach to the guest and employee experience by
reimagining how restaurants embrace digital trends, innovations, and design. She
emphasizes technology’s significance as cross-functional and foundational to enterprise
growth. Focused on data-driven decision-making, she has built an analytics practice to
explore new ways data can enhance and optimize restaurant operations. Kelly shepherded
the organization into a new era of supply chain management, equipping USHG’s culinary
talent with cutting-edge tools and ingredient, supplier, and inventory insights. Kelly also
oversees the design, construction, and facilities functions, elevating standards for
operational efficiency and fostering strategic partnerships to create industry-leading
spaces.
Kelly has an extensive background, with 20 years of experience leading and advising
technology teams at companies such as Abercrombie and Fitch and Hard Rock Cafe
International. Most recently, she served as the Chief Information Officer for Restaurant
Brands International. Kelly holds a BA in Finance and Business from the University of St.
Thomas in St. Paul, Minnesota.
(USHG), responsible for creating and executing technology strategy.
She has transformed USHG’s approach to the guest and employee experience by
reimagining how restaurants embrace digital trends, innovations, and design. She
emphasizes technology’s significance as cross-functional and foundational to enterprise
growth. Focused on data-driven decision-making, she has built an analytics practice to
explore new ways data can enhance and optimize restaurant operations. Kelly shepherded
the organization into a new era of supply chain management, equipping USHG’s culinary
talent with cutting-edge tools and ingredient, supplier, and inventory insights. Kelly also
oversees the design, construction, and facilities functions, elevating standards for
operational efficiency and fostering strategic partnerships to create industry-leading
spaces.
Kelly has an extensive background, with 20 years of experience leading and advising
technology teams at companies such as Abercrombie and Fitch and Hard Rock Cafe
International. Most recently, she served as the Chief Information Officer for Restaurant
Brands International. Kelly holds a BA in Finance and Business from the University of St.
Thomas in St. Paul, Minnesota.
Speaking At